5000 Hwy 7 East at McCowan Road
Markham, Ontario L3R 4M9

Guest Services:
(905) 477-6600

Fax: (905) 940-2239 




Guest Services

Guest Services: 905-477-6600

For information, answers, comments or for anything at all, come visit our two Guest Services Centres located on the Upper Level Bay Court and Lower Level Main Entrance. Our friendly, courteous and well-trained staff will be glad to help in any way they can.

You, our customers, are the foundation of Markville Shopping Centre. We are committed to demonstrating that you will be cared for with respect, understanding and sensitivity. We will strive to make every visit a great shopping experience.

Bottle Warming || Employment Binder || Family/Handicap Assist Washroom || First Aid || Gift Cards || Lost & Found || Store Information || Stroller & Wheelchair Use || Vehicle Assistance

Bottle Warming

Time for Lunch! It only takes a minute to warm-up a baby bottle. There is a microwave in the Mother's Room, located in the foodcourt.

Employment Binder

The Employment binder will be kept at Lower Guest Services between Roots and American Eagle. Or click here to view our 'Contact Us' page with current job opportunities available at Markville Shopping Centre. 

Family/Handicap Assist Washroom

Family/Handicap Assist Washroom is located on the lower level across from The Bay. 

First Aid

From band-aids to ambulances, our Guest Services Centres works in partnership with our Security Team to ensure the safety of your visit. We can provide you with a band-aid for scratches or an ambulance for emergencies.

Gift Cards

For any occasion! Available at the Guest Services booth in any denomination from $10 to $500.  The new shop! card is redeemable in over 4,000 stores in any Cadillac Fairview shopping centre. For more information, click here.

Lost & Found

Forgot Something? Found Something? Visit the Guest Services Centre and we will do our best to find an owner for an item.

Store Information

Looking for a certain shop or service? Not quite sure what store to look in for that hard-to-find item? Our Guest Services staff will be happy to guide you in the right direction

Stroller & Wheelchair Use

While shopping, you are welcome to register and use our complimentary strollers and wheelchairs. Photo identification required.

Vehicle Assistance

We provide complimentary services for these inconvenient occurrences. We provide car boosts and assistance in accidental lockouts